These Terms of Service apply to any purchases made from whmcsproxymanager.com, be it for the WHMCS Proxy Manager software itself, or any of the associated services. whmcsproxymanager.com reserves the right to amend or update the terms & conditions at any time, with or without notice, and you agree to abide by the most recent version of this Terms of Service Agreement each time you view and use the Website. You are accordingly advised to consult the Terms of Service Agreement each time you view and use the Website. You may only use our website, software and services if you agree to all of the below terms of service.

Service Provision

The WHMCS Proxy Manager Software is supplied by whmcsproxymanager.com, and is licensed, not sold, under the terms of the EULA. whmcsproxymanager.com reserves all rights not expressly granted to you and whmcsproxymanager.com retains the ownership of the Software.

License holders are not permitted to “borrow”, “lend” or “sell” licenses to any third parties except in the case of Owned License Transfers as detailed later on in the agreement. Any licenses found to be being used in this way will be revoked without recourse.

whmcsproxymanager.com reserve the right to refuse service at their discretion.

End User License Agreement

The EULA Agreement is included in the WHMCS Proxy Manager download package. By installing, copying, or otherwise using WHMCS Proxy Manager, you agree to be bound by the terms of the EULA.

Renewals & Payments

Payments are accepted via 2Checkout, PayPal and Credit Card.

Leased licenses automatically renew until cancelled. Payment is due on the anniversary of the date of signup each month. If payment is not received within 3 days of the due date, WHMCS Proxy Managerproxymanager.com will suspend the license until full payment is received and reserves the right to suspend any and all related services for the account in question.

For services, payments are due in advance of any work commencing. For larger custom development services, payments may be split into multiple payments, commonly consisting of a 50% deposit prior to any work commencing, and the remainder upon completion, however this option will only be offered at whmcsproxymanager.com’ discretion.

Should we receive a chargeback or disputed payment, all services will be revoked until any disputed amounts have been repaid, plus any fees incurred which are typically $20 per chargeback.

Delivery

All licenses are normally issued instantly upon confirmation of receipt of payment from the chosen gateway processor. Should your payment turn out to be fraudulent, the license will be suspended and you will be expected to repay the amount + any fees incurred.

Our professional setup & installation services usually take between 24 & 48 hours to complete, but this is not a guaranteed turnaround time, and at peak times such as new releases, they will often take longer.

15 Days Money Back Guarantee

In the unlikely event that you are not completely satisfied with our software, we are happy to provide you with a full refund for the cost of your license. To claim a refund under the money back guarantee you simply need to submit a cancellation request from our Client Area within 15 days of the original purchase date, stating why it was not to your satisfaction and your money will be refunded in full.

The Money Back Guarantee applies to new clients only, this applies to license & addon/service related charges, however services that have commenced are not eligible for refund. To clarify, a new client is determined by both the registered client information and the domain that the WHMCS Proxy Manager license is installed on, meaning that if there is a record of WHMCS Proxy Manager having been used in the past by either the same company or person, or on the same domain, then you will not be eligible for refund under our Refund Policy / Money Back Guarantee.

Cancellations & Refunds Policy

Leased licenses may be cancelled at any time. No notice period is required, and the cancellation will be effective from the date the cancellation request is made or processed. Requests for cancellation should be submitted from our members area at http://whmcsproxymanager.com/client-area/clientarea.php?action=products.

Any monies paid for leased license renewals prior to a cancellation request being submitted are non-refundable. The same applies to any services, where once the service has been started, any fees paid also become non-refundable.

whmcsproxymanager.com reserves the right to cancel service and access to the service at any time. If a customer breaks the terms of the WHMCS Proxy Manager EULA or Terms of Service,

A refund will not be available outside the 15 Days Money Back Guarantee period, refunds are only issued for software failure. Refunds are not issued for server failure/issues, lack of features or if your server does not meet the Software Requirements. Refunds are determined on individual circumstances and only issued once our technical staff determine that WHMCS Proxy Manager has a fault causing it to not run on your server. Installation charges are not refundable under any circumstances. Refunds are not available after 15 days from the purchase date.

License Transfer Policy

We allow owned licenses bought directly from us to be transferred providing 90 days have passed from the date of purchase. Licenses obtained through a reseller cannot be transferred. Before any sale or transfer, the existing owner should contact us to verify eligibility. Then once ready to be transferred, we will issue an invoice for the license transfer fee which is currently $20, and once paid need to be supplied with the name, email and address details of the new owner for the license to be transferred to.

Addons may be transferred between licenses within your own client account but not resold or transferred to other clients.

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